Product Information & Display:
We’re committed to providing you with the best possible information about our clothing. You’ll find detailed descriptions, vibrant images, material compositions, and comprehensive sizing charts to help you make informed choices. While we strive for accuracy and keep our product information as current as possible, please understand that minor variations may occur. The colors you see on your screen can also be influenced by your monitor settings, so slight differences in the actual product color are possible. Similarly, our collections are popular, and while we aim to keep everything in stock, availability can sometimes be limited. We appreciate your understanding as we continuously work to showcase our latest offerings.
Pricing, Payment Methods, and Currency:
All prices displayed on our Site are in Indian Rupees (INR). {{Applicable taxes (such as GST) will be displayed at checkout and are your responsibility.}}}.. We offer CASH ON DELIVERY & Also we accept various payment methods as indicated on our Site, which may include Credit Cards, Debit Cards, Net Banking, UPI, and other online payment gateways. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge the total order amount to that payment method. We use secure third-party payment processors to handle transactions. Your payment information is encrypted and securely processed. We do not directly store your complete payment details on our servers.
Order Placement, Confirmation, and Acceptance:
By placing an order through our Site, you are making an offer to purchase the products in your order. After you place an order, you will receive an order confirmation email acknowledging that we have received your order. This email does not constitute acceptance of your order. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. Your order is accepted when we dispatch the products to you and send you a shipping confirmation email. In the event that we cancel your order after you have made payment, we will issue a refund to the original payment method.
Shipping, Delivery, and Associated Costs:
Our shipping policies, including delivery locations, estimated delivery times, and shipping costs, are outlined on our Shipping Policy page, which is incorporated into these Terms & Conditions by reference. Please review our Shipping Policy carefully before placing an order. We will make reasonable efforts to deliver your order within the estimated timeframe. However, delivery times may vary depending on your location, shipping method selected, and other factors beyond our control.
Returns, Exchanges, and Our Refund Policy:
Our policies regarding returns, exchanges, and refunds are detailed on our Return & Exchange Policy page, which is incorporated into these Terms & Conditions by reference. Please review our Return & Exchange Policy carefully. Generally, returns and exchanges are subject to specific conditions, such as the product being unused, unworn, with original tags and packaging intact, and within a specified timeframe from the date of delivery.
Intellectual Property Rights:
All content on the Site, including but not limited to text, images, graphics, logos, designs, photographs, videos, and software, is the property of RKay or its licensors and is protected by copyright, trademark, and other intellectual property laws of India and international conventions. You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal and non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the content on our Site without our prior written consent, except as expressly permitted by these Terms & Conditions. RKay’s name, logo, and all related trademarks, service marks, design marks, and slogans are the trademarks or service marks of RKay. You may not use such marks without our prior written permission.
Acceptable Use of the Site:
You agree to use the Site and Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site.
You are prohibited from:
- Using the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site. Â
- Attempting to gain unauthorized access to the Site, other accounts, computer systems, or networks connected to the Site. Â
- Using any robot, spider, scraper, or other automated means to access the Site for any purpose without our express written permission. Â
- Transmitting any viruses, worms, malware, or other harmful code.
- Engaging in any conduct that is unlawful, harassing, abusive, threatening, harmful, defamatory, obscene, or otherwise objectionable.
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity. Â
Disclaimers and Limitations of Liability:
The Site and Services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. To the fullest extent permitted by applicable law, RKay shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including, without limitation, loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of or inability to use the Site or Services, any products purchased through the Site, or any content on the Site, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms & Conditions or your use of the Site and Services shall not exceed the total amount paid by you for the relevant products or services. We do not warrant that the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the servers that make the Site available are free of viruses or other harmful components.
Governing Law and Jurisdiction:
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of India.
Any legal suit, action, or proceeding arising out of or relating to these Terms & Conditions or the Services shall be instituted exclusively in the courts located in Kolkata, West Bengal, India, and you irrevocably submit to the exclusive jurisdiction of such courts.
Modifications to These Terms & Conditions:
We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms & Conditions on the Site.
Your continued use of the Site and Services following the posting of revised Terms & Conditions constitutes your acceptance of the changes. We encourage you to review these Terms & Conditions periodically for any updates. The “Last Updated” date at the top of this document indicates when the latest revisions were made.
Contact Information:
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us at:
Email Id: rkay.label2024@gmail.com
Phone Number: 9073117001/9831001011